1. Introduction
LETZSHINE (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).
2. Data Collection
We collect personal data that you provide when booking our services, such as your name, contact details, vehicle information, and payment details. We may also collect data through cookies on our website.
3. Use of Data
Your personal data is used to provide our car wash services, manage bookings, process payments, and communicate with you. We may also use your data to improve our services and send you promotional offers, with your consent.
4. Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential and comply with GDPR.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements.
7. Your Rights
Under GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability and the right to withdraw consent at any time. To exercise these rights, please contact us at info@letzshine.lu.
8. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site and improve its functionality. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Your continued use of our services after any changes indicates your acceptance of the updated policy.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@letzshine.lu.
12. Complaints
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Luxembourg Data Protection Authority (CNPD).